# GentleCase

> Case management software built for U.S. immigration law firms — branded client portal, USCIS receipt tracking, document workflow, and intake questionnaire with auto-flag detection.

GentleCase is a multi-tenant SaaS platform that gives every immigration law firm a fully-branded client portal at their own URL. Each firm's clients see the firm's logo, name, and colors throughout the experience. Built on Azure with field-level encryption (AES-256) for SSN, A-Number, and passport data. SOC 2 Type II audit in progress. U.S. data residency only.

Audience: U.S. immigration attorneys, immigration practice owners, paralegals, and operations leads at firms handling 25-500+ active matters.

## Product

- [Home](https://gentlecase.com/): Product overview with interactive demos of the branded portal, client questionnaire, ROI calculator, and USCIS receipt tracker.
- [Features](https://gentlecase.com/features): Full breakdown of all nine modules — client management, case management, visa templates, document management, branded client portal, immigration questionnaire, secure messaging, team & permissions, dashboard & deadlines.
- [Pricing](https://gentlecase.com/pricing): Three tiers (Solo / Practice / Firm) with annual billing toggle and FAQ.
- [Security](https://gentlecase.com/security): Compliance posture — AES-256 field-level encryption, TLS 1.3, SOC 2 Type II in progress, U.S. Azure data residency, GDPR data-subject workflow, RBAC with Partner / Associate / Paralegal / Admin roles.
- [About](https://gentlecase.com/about): Why GentleCase was built — by an immigration attorney and a software engineer who couldn't find a tool designed for the real complexity of immigration practice.
- [Contact](https://gentlecase.com/contact): Demo booking and sales contact.

## Visa pathway guides

- [EB-1A Extraordinary Ability](https://gentlecase.com/visa-eb-1a): Self-petition green card. The three-of-ten criteria, single major award alternative, common pitfalls, document checklist.
- [EB-2 National Interest Waiver (NIW)](https://gentlecase.com/visa-eb-2-niw): Self-petition green card with PERM waived. The Dhanasar three-prong test, evidence framing, pitfalls, checklist.
- [H-1B Specialty Occupation](https://gentlecase.com/visa-h-1b): Cap-subject electronic registration lottery. LCA, I-129 process, specialty-occupation challenges, pitfalls, checklist.
- [L-1 Intracompany Transferee](https://gentlecase.com/visa-l-1): L-1A executive/manager and L-1B specialized knowledge. Qualifying relationship, one-year rule, Blanket L, pitfalls, checklist.
- [O-1 Extraordinary Ability](https://gentlecase.com/visa-o-1): Nonimmigrant extraordinary-ability visa. The advisory-opinion requirement, criteria, pitfalls, checklist.
- [K-1 Fiancé(e) Visa](https://gentlecase.com/visa-k-1): Fiancé(e) of U.S. citizen. The 90-day marriage rule, two-year meeting requirement, IMBRA, pitfalls, checklist.
- [Affirmative Asylum](https://gentlecase.com/visa-asylum): I-589 process. Protected-ground analysis, the one-year filing deadline, pitfalls, checklist.

## Blog (immigration practice operations)

- [PERM Ad Placement: Sunday Newspapers, Job Orders, and What DOL Actually Audits](https://gentlecase.com/blog-perm-ad-placement): Walkthrough of the PERM recruitment-ad requirements for professional positions — Sunday newspapers, the SWA job order, three additional steps, the in-house posting, and the audit-ready file.
- [When USCIS Sends an RFE: Managing the 87-Day Window](https://gentlecase.com/blog-rfe-response): How immigration practices manage Request for Evidence responses — 87 calendar days to file, no grace period, the operational framework to never miss one.
- [H-1B Cap Season: How High-Volume Immigration Firms Stay Organized](https://gentlecase.com/blog-h1b-cap-season): How firms running 30-100+ cap petitions handle the surge between selection and filing windows.
- [Why Your Immigration Clients Keep Calling — and What to Do About It](https://gentlecase.com/blog-client-communication): The "just checking in" call as a structural transparency problem, not a client problem.
- [The Spreadsheet Is Not Your Case Management System](https://gentlecase.com/blog-spreadsheet-risk): A practical risk assessment for immigration firms using spreadsheets to track 50+ active cases.

## Compliance & Legal

- [Privacy Policy](https://gentlecase.com/privacy)
- [Terms of Service](https://gentlecase.com/terms)
- [Data Processing Agreement](https://gentlecase.com/dpa)

## Pre-launch status

GentleCase is currently pre-launch. Marketing claims focus on technical capability (AES-256, SOC 2 Type II in progress, U.S. data residency) rather than customer counts or aggregate usage metrics — those are not advertised until real customer data exists.