GentleCase helps immigration attorneys handle more cases without losing the human touch — clear timelines, secure documents, and a portal that speaks your client's language.
GentleCase AI reads every document in the file and scores the petition the way an officer would — then tells you exactly what's missing, what's weak, and what doesn't match.
A complete client record — contact, immigration status, documents, communications — in one searchable place. Sensitive fields like SSN and passport numbers are encrypted at rest, and every change is captured in an audit trail.
Browse 40+ pre-built templates spanning every USCIS pathway — Employment, Family, Nonimmigrant, Humanitarian. Each ships with stages, due dates, and a Journey Roadmap your clients can actually follow.
When clients sign in, the very first screen they see is your firm — your logo, your name, your colors. GentleCase stays completely behind the scenes.
A guided 5-section intake covering status, travel history, employment, family, and background. Auto-saves as draft. Detects prior deportations, overstays, denials, and criminal history — flagged in red for attorney review before you ever sit down.
Every status update, document chase, and intake call that runs through GentleCase is time you get back. Move the sliders to see your firm's annual number — live.
Every USCIS receipt in your firm gets polled daily. The moment a case status changes — biometrics scheduled, interview notice posted, decision issued — clients and staff see it in the portal. No more manually refreshing uscis.gov.
Ten modules in total. Tap any of these for the full breakdown.
Track every case from intake to approval. Workflow stages, priorities, team assignments, full activity log.
Required-doc checklists per case. Direct-to-Azure-Blob uploads. Verify, reject, or request resubmission in one click.
Per-case threads with read receipts. Attach docs from the case file. Searchable, exportable, audit-ready.
Roles for partners, associates, paralegals, admin. Per-case assignments. Granular access control.
"My paralegals used to spend half their morning on 'any updates?' calls. Now clients just check the portal first. The calls we still get are about substantive issues, not status questions."
"We had someone refreshing uscis.gov every morning to check receipts and paste updates into case notes. The system pulls all of that overnight now and emails the client before I've even read it."
"Passport scans don't live in my inbox anymore. Clients upload straight to the case file, my paralegals verify or reject in one click. First week we found two documents we'd already lost track of."
87 calendar days to respond — no grace period. Here's the operational framework that gets RFE responses filed correctly, completely, and on time.
Read article →Practice ManagementCap season compresses months of work into six weeks for every selected client at once. Here's how practices that handle 30–100+ petitions manage the surge.
Read article →30-minute personalized walkthrough with our team. We'll import your existing matters and have your portal live in under a week.